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Tag: customer experience CX

Business Focus on Real Estate Agencies

What the changing business landscape means for real estate It’s a fact that our business environment is changing significantly, and the real estate sector is no exception. Pick up any newspaper and you’ll read headlines like, “Basically the minimum wage: What real estate agents really earn”, “King Kong Signs Real Estate Disrupter Purplebricks”, or “Why real estate agents suffer […]

Perth’s Hub Residential real estate case study

The Hub Honeypot: business by design The formation of Hub Residential was no flash in the pan. Their view is that real estate is changing and, like so many industries, they needed to change with it by creating a business with better resources and resilience. The concept of Hub Residential had been brewing behind the […]

Real estate startup success

Perth real estate agency’s startup success Born of a passion for real estate, with a strong focus on delivering high-quality service and results for all of their clients, the team at Benadé Helman has a goal to deliver a real estate experience far exceeding most client expectations. Following a successful career as a consultant and […]

Improving business performance

10 ways to improve business performance Here are ten ways to make sure that you operate with purpose, vision and courage. You can super-charge your business and improve the performance of it! 1. ELIMINATE DISTRACTIONS Time is the scarcest resource and biggest killer of most businesses. Owners get distracted and focus too much time and energy […]

Measuring customer satisfaction

Differentiate your business by the way you treat and serve your customers Happy customers are much more likely to stay with your business long-term, and they’re also likely to provide you with referrals – one of your best methods of acquisition. This makes knowing the satisfaction of your customers pivotal if you have ambitions to grow. While there is […]

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Justin Flavel

Managing Director

Justin’s experience spans across 20 years in accounting, financial analysis and general business practice.

Although born and bred on the land, Justin’s interest was more in spreadsheets, ledgers, and finance which led him to attend university. In 1992, Justin graduated with a Bachelor of Business majoring in Accounting and Finance. As well as qualifying as a CPA member and becoming a Fellow of the Taxation Institute of Australia, he began gaining practical experience in small and mid-tier accounting practices.

During the late 90s, Justin decided to expand his horizons and travel through Europe. It was during this time that he seized the opportunity to expand his knowledge on the workings of large organisations by taking on roles in multinational corporations.

Today, Justin’s passion is in facilitating businesses to grow and evolve. His focus is on acting in the role of business mentor to help clients develop the full potential of their businesses. He joins clients on their unique journey, and provides the tools and knowledge they need along the way to make the right decisions.

Justin’s aim for his clients parallels his own philosophy and personal journey—focusing on his own career growth and business success while maintaining balance in his life with his wife and three daughters.

Omnis Group Managing Director - Justin Flavel