Simplifying Your Xero Subscription — what it means for Xero users

New Plans, Features, and Migration Details for Australian Customers and Partners

In May, Xero announced new subscription plans for Australian customers and partners as part of efforts to simplify their plan offering. The new plan line-up bundles key features like Xero Expenses, Xero Projects and Xero Analytics Plus into some plans, making it easier to choose the right plan for your business or clients.

These plans are now live to coincide with the start of the financial year.

With the new plan line-up, Xero’s old plans – Payroll Only, Starter, Standard and Premium business plans, and GST Cashbook and Cashbook Payroll partner plans – are no longer available for purchase.

The migration of customers on Premium 10–100 plans to the enhanced Ultimate plan has also been completed. The Ultimate plan now includes Xero Expenses and Xero Projects for 10, instead of the current five, as well as access to Xero Analytics Plus.

The migration approach and revised timing.

The new plans have been designed to provide users with easier access to tools that help run businesses efficiently. For a number of Xero users in Australia, this will mean more functionality for the same or lower price when moved to a new plan by Xero.

Of course, this is not necessarily the case for all users, and some on old plans will pay more when moved to a new plan automatically. Xero acknowledges price increases are difficult to manage and are doing what they can to simplify this.

As a result, the migration plan has been designed to make sure no user will receive a further price increase this financial year (July 2024–June 2025). This means some will not be migrated by Xero by March 2025 as originally communicated.

What it means for you and what’s next?

• Xero users will receive an email in late July with the details of what plan Xero will move you to and when
• When looking at which plan you’ll be moved to, Xero will look at your current plan – including any add-ons purchased – and your recent (June 2024) usage of features (that is, Xero Expenses and/or Xero Payroll).
• If you are a user who will see the same or a lower price, you will be moved to your new plan in October 2024, so you can start realising the benefits of any new features. If you will see a price increase as a result of the new plan that you are migrated to, you will not be migrated until July 2025.
• You can stay on your current plan until Xero moves you, or you can choose to move. If you choose to move to a new plan, you won’t be included in Xero’s migration arrangements. However, it is recommended that you wait until you have received your email confirmation from Xero later this month to understand how the migration applies to you or your clients, before making your own decision about moving plans.

As the new plans are now live and the old plans are no longer available for purchase, any changes to an old plan (removing an add-on or transferring a subscription) will mean moving to a new plan.

Throughout this process, Xero users will always have the choice to choose a different plan to what Xero selects for you. You’ll also be able to change plans after Xero moves you if you decide another plan better meets your needs.

You can access support via Xero Central, as well as dedicated webinars and guides, to help you get the most out of the new plans.

Why online accounting is good for business.

Xero’s online (cloud) accounting software makes running your small business easier by helping you take control of the numbers, so you can get on with what you do best. Read more here or call Omnis’ Xero Certified Advisors on 08 9380 3555.